employees

NewsRoom
10:30 pm
Tue February 14, 2012

Employee “Sweethearting” Costing Business Billions

Clay Voorhees studied employees who give away goods and services.
MSU Broad College of Business

A surprising number of employees are giving away the store, according to new research from Michigan State University.  The study shows that nearly 70 per cent of workers admit to “sweethearting”.  That’s the practice of giving free goods and services to customers.  The cost to businesses is $80 billion a year.

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