On December 22nd, a powerful ice storm knocked out power to tens of thousands of customers, some for more than a week. Many people without electricity struggled get basic information and to get through to the municipally-owned power company to report outages. Some even took to social media to pick up the slack on their own. We’re not talking about the Lansing-area and Board of Water and Light. We’re talking about Toronto, which was hit by the same ice storm that wreaked havoc on us three weeks ago.