Aarti Shahani

Aarti Shahani is a Tech Reporter on NPR's Business Desk. Based in Silicon Valley, it's her job to cover the biggest companies on earth. In her reporting, she works to pinpoint how economies and human relationships are being radically redefined by the tech sector.

Shahani has an unconventional path. Journalism is her second career. Before it, she was a community organizer in her native New York City, helping prisoners and families being deported from the U.S. She loves learning from brilliant, intense people — be they the engineers who are building self-driving cars, or the jailhouse lawyers filing laser-sharp habeas petitions.

Shahani received a Master in Public Policy degree from Harvard's Kennedy School of Government, with generous support from the University and the Paul & Daisy Soros fellowship. She has a bachelor's degree from the University of Chicago. Her reporting has been honored with awards from the Society of Professional Journalists, a regional Edward R. Murrow Award, and an Investigative Reporters & Editors Award.

She finds Northern California to be a beautiful and jarring place — and she hopes one day to understand its many contradictions.

Perhaps no single company has stirred so many emotions this year — across so many continents — as Uber.

In 2014 Uber became more — much more — than a car service: The Silicon Valley startup became a symbol for capitalism itself.

The company's value soared from under a billion to about $40 billion, making it one of the most valuable private companies on Earth. But it also has become mired in turf wars, legal battles and scandal.

Hypergrowth And Backlash

The CEO of Sony Pictures has been saying that the cyberattack against his company is "the worst cyberattack in U.S. history." And you can see where he's coming from. An entire feature film got canned — at least for now. And his corporate networks were so damaged, Sony workers had to revert to using fax machines to communicate. That said, "the worst" is a big claim.

If you visit a local strip mall or downtown shopping street, it's not hard to find a store where customers can lease-to-own. That is, you can pay over time and eventually, after some chunky fees, a flat screen TV or living room set is yours.

This week's historic agreement between the U.S. and Cuba to reinstate diplomatic relations after decades of silence could launch a digital revolution in the island nation.

According to the White House, only 5 percent of Cubans have access to the open Internet, comparable to North Korea. As part of the deal, that could change overnight.

Status Check

Maribel Fonseca, a teacher in Miramar, Cuba, has never seen the Internet. A few of her more privileged students have been online.

NPR has confirmed from U.S. intelligence officials that North Korea was centrally involved with the recent attacks against Sony Pictures. And the company says it is pulling its comedy film The Interview from the box office. It was supposed to debut on Christmas. These are major developments in what we may now call cyberwarfare.

A lot of computer viruses hide inside your system. Hackers stealing your data go out of their way to operate quietly, stealthily, under the radar.

But there's another kind of attack that makes itself known — on purpose. It sneaks into your network and takes your files, holding them for ransom. It's called ransomware, and, according to cybersecurity experts, this kind of attack is getting more sophisticated.

Stick 'Em Up

As the holiday buying season approaches, retailers remain open to the same attack — called a "point of sale" attack — that hit Target and Home Depot, security experts say. Those analysts say that retailers have their fingers crossed, hoping they're not next.

And leading companies are keeping very tight-lipped about what, if anything, they're doing to protect customers.

Is This Store Hackerproof?

It's easy to spot a scratched face on a watch. It's much harder to tell if the checkout machine that you swipe to pay for that watch is defective.

Tech companies lobbies all the time — for tax reform, patent reform. But usually, it's in the form of big checks and quiet back room meetings.

Immigration was different — the issue where business leaders decided to ally with Latino community groups and labor unions. And now that President Obama has issued an executive action, the tech sector is sorting out its next steps.

Love Song Goes Quiet

For a while, it seemed, Silicon Valley and Washington DC were singing each other a love song.

Microsoft — a company most associated with Word documents and Excel spreadsheets — is getting a makeover.

Under new leadership, the software developer is analyzing vast troves of data about its users to create social tools for the workplace. They've got the goods — just think of all those Office emails that bind us together — but the question is, will customers want to cozy up socially with Microsoft, on and off the job?

Old Data, New Strategy

Somewhere around the world, someone is trying to breach the security system of a large company. These attempted intrusions happen all the time.

Some experts say that to defeat the bad hackers, you've got to partner with the good ones. Recruit them to find holes and bugs in software and, when they do, pay them for it.

Apple CEO Tim Cook on Wednesday spoke with officials in China about data security and privacy. This meeting comes on the heels of a reported attack against users of Apple's iCloud service in China. Hackers allegedly were able to get hold of users' data by intercepting traffic on the Internet. They did not break into Apple servers.

A group of hackers, allegedly from Russia, found a fundamental flaw in Microsoft Windows and exploited it to spy on Western governments, NATO, European energy companies and an academic organization in the United States.

That's according to new research from iSight Partners, a Dallas-based cybersecurity firm.

Pages